Contact Us

At ManilaPlay Casino, we are committed to providing our players with exceptional service and support. We understand that a seamless gaming experience requires not only great games and promotions but also prompt and reliable customer support. That’s why we offer multiple ways for you to reach us, ensuring that your questions are answered and your concerns are resolved quickly.

about us

Why Contact Us?​

When you choose ManilaPlay as your online casino partner, you’re not just choosing a platform for entertainment – you’re joining a community. Moreover, we pride ourselves on building strong relationships with our players and providing exceptional support. Here are a few reasons to contact us:

  1. Account issues: If you face difficulties logging in, making deposits, or withdrawing winnings, our team is here to help resolve any account-related problems.
  2. Game-related questions: We offer a diverse selection of casino games, and you might have questions about specific rules, gameplay mechanics, or payouts. Additionally, our support team is well-versed in all our game offerings and can provide clear answers.
  3. Promotions and bonuses: We offer exciting promotions and bonuses to enhance your gaming experience. So, if you have questions about qualifying for bonuses, wagering requirements, or other promotion-related queries, our team is ready to assist.
  4. Technical difficulties: Sometimes, unexpected technical glitches can arise. Therefore, if you’re experiencing issues with our website, mobile app, or game loading times, our team will work diligently to resolve the problem.
  5. General inquiries: We welcome any questions about ManilaPlay, our games, or our services. Our dedicated support team is ready to provide informative answers and ensure you have a positive experience with us.

How to Contact ManilaPlay

At ManilaPlay, we understand that everyone prefers different ways of communicating. Therefore, we offer various channels to ensure you can connect with our team whenever you need assistance.

  1. Live Chat: For immediate assistance, our live chat service is available 24/7. Simply click the chat icon on our website, and you’ll connect with a friendly support agent who can address your questions or concerns in real time.
  2. Email: If your inquiry requires a detailed response or involves sensitive information, you can reach us via email at [email protected] Additionally, our team strives to respond to all emails within 24 hours.
  3. Phone: For urgent matters, call our dedicated support line at +632 7916 1742. Our team is available during business hours and will resolve your issues promptly.
  4. Social Media: We are active on various social media platforms to engage with our players. So, feel free to reach out through our official accounts on Facebook, X, and more.

Our Customer Support Team

Behind the scenes, our dedicated customer support team is committed to providing you with the best service. Moreover, our team members are friendly, knowledgeable, and passionate about delivering exceptional support. They undergo extensive training to understand our games, promotions, and platform’s technical aspects.

  1. Availability: Our customer support team is available 24/7 to assist with any questions or concerns you might have.
  2. Efficiency: We understand your time is valuable, so we strive to resolve issues efficiently. Therefore, our team works diligently to address inquiries promptly, ensuring a smooth experience.
  3. Multilingual Support: To better serve our diverse player base, our support team is fluent in both English and Tagalog.

Join Our Community

In addition to our direct contact methods, you can also engage with us through our social media platforms, where we post updates, new promotions, and announcements. Follow us on social media to stay informed about the latest happenings at ManilaPlay Casino and connect with other players who share your love for gaming.

At ManilaPlay Casino, we believe that top-notch customer service is a key part of delivering an excellent gaming experience. We’re here to help you every step of the way, whether you have a quick question or need detailed assistance. Don’t hesitate to contact us and let us enhance your gaming journey!